NEAR/Aurora->Ethereum: finalization of a set of transfers is delayed

Incident Report for Aurora

Resolved

The transactions that were stuck are finalized on behalf of Aurora team.
If you think that your transaction is not finalized, please reach to our support team at support@aurora.dev
Posted Dec 17, 2021 - 02:07 UTC

Update

The fix is in the review process but a custom solution is being prepared to speed up the finalization.
Posted Dec 14, 2021 - 08:00 UTC

Monitoring

The fix is in the review process.
Posted Dec 13, 2021 - 07:00 UTC

Update

The fix is prepared by NEAR core team (https://github.com/near/nearcore/pull/5761) and is being reviewed.
Posted Dec 11, 2021 - 06:15 UTC

Identified

The issue is identified with the collaboration with the NEAR Core team. There is an edge case that produced incorrect proofs for some specific epoch by NEAR RPC. The fix is being prepared.
Posted Dec 11, 2021 - 02:00 UTC

Update

We are continuing to investigate the issue.
Posted Dec 10, 2021 - 20:00 UTC

Update

We are continuing to investigate the issue.
Posted Dec 09, 2021 - 20:00 UTC

Update

We are continuing to investigate this issue.
Posted Dec 08, 2021 - 21:15 UTC

Investigating

Finalization of transfers to Ethereum made between Tuesday, Dec 7, 10 am UTC and Dec 7, 9 pm UTC is delayed. We are investingating.
Posted Dec 08, 2021 - 19:03 UTC
This incident affected: Bridge (NEAR to Ethereum Bridge).